Joe Resume, Certified Network Administrator

(914) 555-1212 123 Private St. email@email.com

# CAREER OBJECTIVE

A+ Certified Computer and Network Administrator enthusiastically exploring opportunities to continue successful career in IT as a key team member of an organization that relies on optimal technology performance to achieve objectives.

### PROFESSIONAL EXPERIENCE

RoperASW, an NOP World Company - Harrison, NY 1997-2002

IT Operations Manager

· Facilitated “best practice” IT Operations through the strategic development and ongoing maintenance of systems architecture and LAN/WAN infrastructure for onsite and remote offices, with additional accountability for data security, backups, archiving, disaster recovery and all data center operations administration and user support.

· Significantly enhanced company operational performance by spearheading a major backend application upgrade project, with accountability for consulting with management in business and development deliverable needs, identifying technology-driven solutions, and deploying server hardware/software.

· Teamed with supervisory staff in evaluating work status, addressing and resolving problems, and ensuring compliance with quality and quantity standards.

· Combined dynamic communication skills with technology expertise in consulting with software/ hardware vendors and related product/service providers to optimize computer processing performance, evaluated technology applications and compatibility, and negotiated/facilitated procurement activities.

· Cost-effectively developed and administered budgets to maximize bottom-line profits.

· In charge of various human resource activities including team building and direction, assignment allocation, and policies and procedures development.

New Directions Publishing - New York, NY 1994-1997

## Network Administrator

· Demonstrated technology expertise as company’s primary provider of standalone system and centralized server support.

· In charge of PC configurations and assembly utilizing diverse hardware including hard drives, CPUs, modems and motherboard settings.

· Efficiently diagnosed and repaired standalone systems to minimize downtime.

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# EDUCATION and PROFESSIONAL DEVELOPMENT

A+ Certification, 2003

AAS, Programming and Systems, Bronx Community College, 2000

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# TECHNICAL EXPERTISE

Operating Systems: Mac 10.2 Jaguar, Windows 95/98, WindowsNT 4.0/Server, Windows 2000 Pro/Server, WinXP Pro

Networks: TCP/IP

Deployment/Help Desk Software: Ghost, Pc-Anywhere

Data Backup/Recovery: Veritas Backup Exec

E-mail: Microsoft Exchange Server